Effective Date: [21/05/2025]
At HH AL SOUQ, accessible from https://hhalsouq.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.
1. Information We Collect
- Personal Information: Name, Email, Phone Number, Billing & Shipping Address, Payment details (securely via third-party payment gateways).
- Order Information: Products purchased, transaction history.
- Technical Data: IP address, browser type, device information, cookies & usage data.
- Communication Data: Queries, feedback, or support requests you submit.
2. How We Use Your Information
We use collected information for:
- Processing & fulfilling orders.
- Managing your account.
- Sending order updates & promotional emails.
- Improving our website and services.
- Preventing fraud and ensuring security.
- Legal compliance.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and serve targeted ads. You can control cookies through your browser settings.
4. Data Sharing & Third Parties
We do not sell your personal data. However, we may share information with:
- Payment processors (e.g., Razorpay, Stripe, PayPal)
- Shipping & logistics partners.
- Analytics & marketing service providers (e.g., Google Analytics, Facebook Pixel).
All third parties are obligated to protect your data.
5. Data Security
We use SSL encryption and secure servers to protect your information. While we strive to use commercially acceptable means to protect your data, no method is 100% secure.
6. Your Rights
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Request data portability.
You can contact us at [your contact email] for any privacy-related concerns.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 Email: hamzagharaiya22@gmail.com
📞 Phone: +91 78619 61319
📍 Address: Opp, Khalil tea center Kamal Gali chowk bazar Surat ,Gujarat